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  • Changes in the settlement of disputes

    17 may 2018

    The amendment provides for the liquidation of a permanent consumer arbitration court under the care of the President of UKE and its replacement by the already functioning out-of-court resolution of consumer disputes (ADR). more Changes in the settlement of disputes

  • Meeting of the Commission on Science and Technology for Development (CSTD)

    14 may 2018

    On May 14 and 15, the President of UKE Mr. Marcin Cichy participates in the plenary session of the Commission on Science and Technology for Development (CSTD), which takes place in Geneva. The Commission works in the UN system and is a subsidiary body of the Economic and Social Council (ECOSOC). Rep. of Poland is a member of CSTD since 1 January 2015. more Meeting of the Commission on Science and Technology for Development (CSTD)

  • Changes to regulation of premium rate services

    14 may 2018

    The aim of regulations co-drafted by UKE is to increase the protection of users on the premium rate services (PRS) market. more Changes to regulation of premium rate services

  • Improving the effectiveness of monitoring

    11 may 2018

    Pursuant to the changes proposed by UKE, the effectiveness of monitoring will improve. more Improving the effectiveness of monitoring

  • Activity report of the President of UKE on out-of-court consumer dispute resolution (ADR) in 2017

    27 april 2018

    Unfair practices of commercial agents, premium rate SMS, change of contract terms and conditions inconsistently with the arrangements made during a phone call or failure to recognize claims due to a damaged postal item  – these are just some of the problems reported to the President of UKE by consumers in 2017. more Activity report of the President of UKE on out-of-court consumer dispute resolution (ADR) in 2017

  • UKE website wins contest ‘Website without barriers’!

    17 april 2018

    We believe, that access to data published on the internet should be equal to everyone regardless of disability, age or financial status. That is why we are very proud to inform that our website won first prize in a contest ‘Website without barriers’ in the category of ‘public websites up to 100 subpages’! more UKE website wins contest ‘Website without barriers’!

  • The Council has adopted the Regulation on the cross-border parcel delivery

    16 april 2018

    The cross-border parcel delivery Regulation, adopted on 12 April, supports cross-border e-commerce, enabling consumers and undertakings to compare different prices of delivery in the EU and, thereby, increase consumer confidence in cross-border online shopping. more The Council has adopted the Regulation on the cross-border parcel delivery

  • V-Speed won competition for a certified mechanism monitoring the quality of internet access

    06 april 2018

    The President of UKE declared the winner of competition for providing a mechanism to monitor the quality of fixed-line internet access. The winner is V-Speed sp. z o.o. An agreement with the competition winner is to be signed in the first half of April.  more V-Speed won competition for a certified mechanism monitoring the quality of internet access