Regional Branches conduct activities in the area of the entire country in accordance with the guidelines set by the President of the Office of Electronic Communications. The priority is to ensure the best protection of the interests of consumers of telecommunications and postal services.
In the interests of consumers, the Regional Branches undertake interventions and conduct proceedings in out-of-court dispute resolution procedure. Information and educational campaigns addressed to various social groups help to shape a new, conscious kind of consumer and encourage active but safe use of a wide range of services. Spectrum monitoring and elimination of interference by Regional Branches ensure the possibility of using the offers of broadcasters and all services based on wireless data transmission.
Regional Branches help to verify the effectiveness of the market regulation by conducting audits of conducted telecommunications and postal activities as well as products placed on the market. Regional Branches constitute a competent basis for creating local centres actively participating in government, local government and social programmes.