- Office of Electronic Communications

The President of UKE Begins Performing the Duties of the Digital Services Coordinator

On 6 November 2026, the President of the Office of Electronic Communications begins performing the duties of the Digital Services Coordinator.

With the entry into force of national regulations implementing the Digital Services Act, mechanisms for oversight and enforcement of the obligations arising from this Regulation are being launched.

This is an important step towards building a safer, more transparent, and more accountable online environment. The DSA strengthens the protection of the rights of users of digital services and defines the obligations of intermediary service providers, including online platforms, social media sites, and hosting services.

As the Digital Services Coordinator, the President of UKE will be responsible for coordinating the application of the DSA in Poland, overseeing compliance with its provisions within the scope of assigned powers, and cooperating with the European Commission and Coordinators from other Member States.

Starting today, users can file complaints with the President of UKE regarding suspected violations of the DSA. Complaints may concern, among other things, providers’ failure to comply with obligations related to content moderation, justifying decisions to restrict access to content or user accounts, or providing appeal mechanisms.

To make it easier to report such cases, we have made a dedicated online form available on our newly created “Digital Services” tab. On this page, we have compiled the most important information for internet users, intermediary service providers, and other entities interested in the application of the DSA. We explain what rights users have, how and when to file a complaint, what obligations individual intermediary service providers have, and what tasks the President of UKE carries out as the Digital Services Coordinator.

We also provide information on the procedures set forth in the DSA, including those related to obtaining the appropriate statuses and certificates, as well as forms intended for intermediary service providers.

We are embarking on a new phase of implementing the DSA in Poland—with the aim of more effectively protecting users’ rights, ensuring transparent rules for the operation of digital services, and holding their providers accountable.